A Whatcom County shipping services company has moved into a bigger facility in order to help firms with increased online sales.
Crystal Creek Logistics recently purchased the former Ocean Kayak/Johnson Outdoors facility at 2460 Salashan Loop, north of Ferndale. The 41,000-square-foot warehouse is more than triple the company’s previously leased space near Walton Beverage and Pacific Highway, said Michael Bradburn, co-owner and vice president of the company. The company became operational in its new facility on Monday, Oct. 24.
Crystal Creek provides shipping services for companies that have online sales. Bradburn said they started the company about four years ago in order to help another local wild/organic seafood company, Vital Choice, improve its online shipping. Crystal Creek has added other clients, experienc-ing between 15 and 20 percent growth annually. It now has 20 employees and additional shipping facilities in Hastings, Neb. and Richmond, Va.
By taking on Vital Choice as its first client, Crystal Creek does a significant part of its business in perishable products, so it has equipment in place to handle frozen storage. With the move into a larger facility, the company recently added frozen storage space. The company also handles non-perishable products, and expects the Ferndale to be a good spot for clients that have good shipped in from Asia.
Along with shipping services, the company has an in-house customer support center, which receives orders and answers questions on behalf of the client.
Now in its new facility, Crystal Creek will have little time to relax. November through January tends to be the busiest time of year for the com-pany, as it works with clients to make sure products are shipped to customers before the holidays.
For details about the company, click this (link).
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